- TRACK YOUR ORDER.
Visit our online order tracking page. You'll find the latest information on delivery there.
- EMAIL US.
You will receive a reply via email promptly.
Frequently Asked Question (FAQs)
- Is it safe to use my credit card online?
- Which credit cards or payment types are accepted?
- When will my credit card be charged?
Your credit card will be charged in 24 to 48 hours.
- What happens after I place an order?
When your order is placed at Flowersnext.com, you will see a thanks page with this message "Thank you for your order at Flowersnext.com. Please check your email (inbox/junk) folder to see the complete order details". This is the confirmation that your order has successfully been placed. You will receive a confirmation email once your order has been received at Flowersnext.com. If there are any problems with your order(s), our Sales & Service Representatives will contact you via email.
- How do I check the status of my order?
Please remember that our normal delivery hours are 9:00 am to 7:00 pm in the recipient's time zone and sometimes the recipient is too busy or unable to call and say thank you immediately. We will send you the order delivery confirmation email as soon as we receive it from our florist team. If you still have questions, use your order number to track your order through Email us.
- Do you deliver to military installations?
We're unable to deliver your flowers and gifts to military installations because of the perishable nature of flowers and the security policies of many military installations.
- What if the actual ordered flower arrangement is not available?
If the actual ordered flower arrangement is not available sometimes, our florist team may substitute flowers, container or accessories etc. For more please check our terms and conditions.
- What if I want to cancel my order?
Any customer/sender can cancel his/her order, if: • The customer/sender requested before his/her order going into the designing and delivering stage. It is not possible for us to cancel any order if: • The customer/sender requested after his/her order has been arranged and shipped by Flowersnext's florist's team.
- How I know that my order has been delivered?
The delivery confirmation will be emailed to you within 2 business days after the requested delivery date.
- How can I sure about that mine or my recipient’s all information is safe and secure?
Yours and your recipient’s all information is 100% safe and secure, as we are using 2checkout.com, which is one of the United States best, most trustworthy and reliable companies for processing credit cards as well as all personal information will never give, lease, share or sell to any third party.
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